Terms of Service

These terms explain how Homeowner Alliance may be used during the Phase 1 preview and future membership experience.

Last updated: May 12, 2025

1. Acceptance of terms

By accessing or using Homeowner Alliance, you agree to these Terms. If you do not agree, do not use the website, preview tools, member workspace, templates, or related services.

2. Educational support only

Homeowner Alliance provides educational support and informational organization for condo, HOA, co-op, townhome, and timeshare owners. The service may help organize documents, questions, and communications.

3. No legal advice

The service does not provide legal advice, legal representation, guaranteed rights, or guaranteed outcomes. A licensed professional may be needed for advice about your specific facts, documents, or local requirements.

4. No attorney-client relationship

Using the website, assistant, templates, uploads, address lookup, or future membership tools does not create an attorney-client relationship with Homeowner Alliance or any reviewer.

5. Phase 1 preview and mock data

During the Phase 1 preview, some workflows may be mocked, deterministic, or preview-only. Mock results are not official records and should not be treated as complete association or public-record files.

6. Account creation and responsible use

If account features are available, you are responsible for providing accurate information, protecting access to your account, and using the service in a truthful, respectful, and lawful way.

7. Property addresses and uploaded documents

Address and upload workflows may help prepare a property workspace. You should only submit addresses, documents, notices, photos, or communications you are authorized to provide.

8. User-provided information

You are responsible for facts, timelines, documents, and details you provide. Homeowner Alliance may rely on that information to organize educational summaries or draft communications.

9. Communication templates

Templates and generated drafts are informational starting points that may help prepare communications. Review, edit, and verify every message before sending it to a board, manager, resort, or third party.

10. AI/document assistant limitations

Assistant outputs may be incomplete, incorrect, outdated, or based on limited source material. Users should verify important information with official sources and qualified professionals where needed.

11. Future billing and $10/year membership

The public site describes a future $10/year membership experience. Phase 1 billing and payment flows may be mocked until live payment processing and membership terms are enabled.

12. Heavy usage limits may apply

To keep the service reliable and affordable, heavy usage limits, rate limits, document-size limits, or fair-use rules may apply to assistant, upload, monitoring, and communication features.

13. No guarantee of document retrieval or complete records

Homeowner Alliance does not guarantee document retrieval, source availability, complete records, current versions, or that any association, resort, county, or agency will provide a specific document.

14. Public records and third-party source limitations

Future backend services may add document ingestion, monitoring, and source validation, but public and third-party sources can be incomplete, delayed, unavailable, or inaccurate.

15. Acceptable use

Use the service for educational support, document organization, question preparation, and respectful homeowner communications. Keep submissions truthful and avoid sharing information you do not have permission to use.

16. Prohibited use

Do not use Homeowner Alliance to harass, threaten, impersonate, scrape unlawfully, upload malware, misrepresent facts, violate privacy, evade limits, or generate deceptive or unlawful communications.

17. Suspension or termination

We may suspend or terminate access if we believe use is unsafe, unlawful, abusive, misleading, violates these Terms, threatens the service, or creates risk for other users.

18. Changes to the service

Features may change as the Phase 1 preview evolves. Workflows may be added, removed, limited, or converted from mock-backed previews to future backend services.

19. Changes to these terms

We may update these Terms as the preview, membership, billing, provider integrations, and backend services change. The updated date will show when the terms were last revised.

20. Contact placeholder

Questions about these Terms can be directed to the Homeowner Alliance team at legal@homeowneralliance.org or through a future support contact workflow.

Important: These Terms do not create an attorney-client relationship. Homeowner Alliance provides educational and informational services only and does not provide legal advice. Users should verify important information with official sources.